• Customers visit website:
  • Select the product you want to buy
  • Choose to pay by scanning the QR Code and proceed to pay directly like a normal transfer:
  • For orders over VND 20,000,000, please scan the payment code with VietQR code
  • For orders under VND 20,000,000, please scan the payment code with Momo code


  • Free shipping with orders from 3,000,000 within Ho Chi Minh City
  • Out-of-province orders will pay the shipping fee directly to the shipping unit of the order.
  • Ssammpack supports delivery for out-of-province customers to the transport unit designated by the customer in the Ho Chi Minh area.


Condition of productsFaulty productOther products
Unused productWithin 7 daysWithin 7 days
UsedNo support

Cases in which no return or exchange is applicable

  • The product has a manufacturer error (damage, breakage or technical error …)
  • Product was damaged due to delivery
  • The product is not according to the customer’s request because the staff prepares the wrong product or takes the wrong size
  • Product is unused, sealed, unopened
  • Product used
  • Sample products 0 VND
  • The product has been delivered to the store more than 7 days
How to return goods when eligible:
  • Exchange goods within 7 days, counting from the date of exchange information from the customer.
  • Customers need to notify Ssammpack staff via (Hotline/zalo: 0865 603 664)
  • Shipping costs for orders eligible for returns supported by Ssammpack
  • Steps to take
  • Notify the order status to the staff to determine the return conditions
  • When the order is eligible, the staff will assist the store to place a new order. New order payment

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