POLICY ONLY

Purpose and scope of collection

We collect necessary personal information for the following purposes:

Contact to confirm when customers register to use the service to ensure the interests of consumers.

To create and maintain customer accounts on the app, loyalty programs.

During the payment transaction through the application, we only keep detailed information about the member’s paid order, the information about the member’s bank account number will not be kept. Members will be solely responsible for the security and keeping of all service use activities under their registered name, password and email box. In addition, members are responsible for timely notification of unauthorized use, abuse, breach of security, retention of registered names and passwords of third parties to take appropriate measures.

Scope of information use

The Company uses the information members provide to:

Provide services to members.

Send notices about information exchange activities between members and ssammpack.com

Prevent user account destruction or membership impersonation activities.

Do not use members’ personal information other than for confirmation and contact purposes related to customer transactions with Ssammpack

In case of legal requirements: The company is responsible for cooperating in providing personal information of members upon request from judicial authorities including: Procuracy, court, investigative police agency related to a customer’s illegal behavior. In addition, no one has the right to infringe on members’ personal information.

In the remaining cases, we will have a specific notice to you when we have to disclose information to a third party and this information will only be provided with the consent of the customer. . For example, promotions have cooperation and sponsorship with the Company’s partners and provide necessary delivery information for shipping units.

Information storage time

Customer’s personal data will be stored until request to cancel or customer log in and perform cancellation. Remaining in all cases, customer personal information will be kept confidential on our server

In case of legal requirements: The company is responsible for cooperating in providing personal information of customers upon request from judicial authorities including: Procuracy, court, investigative police agency related to a customer’s illegal behavior. In addition, no one has the right to infringe on customers’ personal information.

Address of the unit that collects and manages personal information

Ssamm Company Limited, VPDD address: No. 1, Street 16, Him Lam KDC, Tan Hung Ward. District 7, City. Ho Chi Minh.

For questions about the collection and processing of information related to individual consumers, customers can contact:

Customer Care Center: Hotline/Zalo: 0865 603 664, Email: anhnhi@ssammpack.com

5. Methods and tools for consumers to access and correct their personal data.

Members have the right to self-check, update, adjust or cancel their personal information by logging into the account provided on ssammpack.com. Then, select “Your Account” to make the edits requested by the consumer.